Customer Feedback

What our customers say...

"We have just returned from our long awaited holiday in South Africa and wanted to say what a fabulous time we had. The whole trip was amazing. All the arrangements were perfect and everything went exactly to plan. We would like to say a huge thank you to you and all the team for a wonderfully well organised holiday. All the accommodation was exceptional and the safari at Kariega the icing on the cake. Thanks once again and we will certainly be recommending your company to family and friends"
Jan Kalra

"We write to thank you for arranging our recent holiday to S. Africa. Everything went like clockwork including the meet and greet, receipt of the vouchers, maps and misc. Info (all the info was presented in a very professional format). Special thanks to Sharon who went to great lengths to arrange the most suitable flights and accommodation for our holiday. She went beyond what we have come to expect from an agent and you are very fortunate to have staff that are so knowledgeable and dedicated in providing such good customer satisfaction. Nothing was too much trouble for her.

We will have no hesitation in recommending your company to others."
Barbara & Collin Whalley

"We’re back now and oh boy what a time we had. Thanks so much for all of your help.

The Winchester Mansions was fantastic, the suites were really lovely and the staff couldn’t do enough for us, fantastic location overlooking the ocean and central to everything, Jazz Brunch was amazing, breakfasts amazing, the bar facing the ocean a true delight. City hotel at its absolute best. We could have stayed longer.

Safari Lodge at Amakhala was AMAZING, the staff can’t do enough for you, the little huts were so luxurious and the food to die for. Our ranger was very good and we managed to see all of the big five. Amakhala is a real ‘bush’ experience and the animals are plentiful. They’re even running around outside your huts!!! This place is the perfect end to a fantastic holiday, really glad we booked our extra day.

The weather was not really kind to us, we had a little sunshine, some wind, some rain and lots of cloud, but we thoroughly enjoyed the whole experience. We will certainly be coming back to Freedom Destinations to help us plan our next big adventure.

Thanks again so much"
Michelle

"Just to let you know that we both had a fantastic time in South Africa, Botswana and Zambia, the efficient and helpful manner that our booking was dealt with made the whole trip immensely enjoyable, and we would have no hesitation in recommending your company."
Fran Osborne

"I am back from the best holiday of my life! It was so in no small measure due to your help thank you so very much, everything was excellent.

I am hoping to go back again next year and if so would definitely come to you first and have highly recommended Freedom Africa to anyone that wants to listen!!!"
Anne

"A mail to you all to thank you for arranging our holiday in South Africa. We had a fantastic time in a stunning country and cant wait to go back.

Everything worked as planned with a rep meeting us in Cape Town with our itinerary. All hotels were fantastic and couldn’t do enough.

Once again a big thank you to you all. We will certainly go with Freedom Africa again."
Mick and Maggie Northcott

"First day back at work today and I thought that I would drop you a line to say thank you for all of your help in organising what has been one of the best holidays I have ever had."
Steve Brice

"Just a quick note to say how much we enjoyed our trip to South Africa. The organisation and the standard of the hotels was outstanding. A very enjoyable holiday."
Alan Crooks

"Angie and I both agree that without doubt this has been the best holiday of our lives. Your representatives were all punctual, extremely patient, considerate, and helpful, and all flights and interconnecting flights went smoothly. Really, throughout our entire holiday, every single person we encountered was extremely polite.

I don’t know how you managed it, but our room at Kapama turned out to be a luxury suite – we felt like film stars! We felt even more so when we got to Dubai and found ourselves in a 5 star hotel with every amenity you could think of!

Everywhere we went on this trip the level of service was amazing; In every single restaurant we’d eaten in, I doubt that Gordon Ramsey himself could have prepared better food than we’d had, and present it so beautifully.

Thank you so much for making this holiday so very special. I cannot imagine anything else even coming close – whatever are we going to do next year?"
Kevin O’Connell

Tell us about your experience

Thank you to everyone who has sent emails, letters and postcards. We love to hear about your experiences so please keep them coming!

Write to us at
Freedom Africa
Centurion House, Railway Street, Hertford, SG14 1AP
Email: assist@freedomafrica.co.uk